Personal Lines

Personal Lines claims are often the most emotive, as the Home and its Contents/Personal Belongings are important assets and often treasured possessions.

When it comes to making a claim, your Customer’s expectations are high and they seek early reassurance that their Insurers will respond, promptly, efficiently and with the necessary expertise.

The Customer’s experience of the Loss Adjuster’s involvement is paramount to maintain and enhance business relationships and our approach is to assign a suitably qualified, experienced professional. This engenders confidence from first contact and throughout the life of the claim.

We take pride in our proven track record of maintaining Customer Service whilst reducing Claims Spend. Recoveries and Contribution are identified too at the outset and rigorously pursued where apposite.

In tandem with our Loss Adjusters, our Chartered Surveyors are also available to assist and we work closely, and have established links with other allied professions.

At AED Adjusting, Personal Lines claims receive the expertise and attention deserved.